Fitabase experienced a minor incident on October 24, 2017, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 24, 2017, 07:26 PM UTC
Fitabase error logs show intermittent errors accessing the app.fitabase.com web app and exports. Most of the time these resolve on retry, however some do not. We are working to find the root cause of the issue in our server infrastructure and will update this page shortly.
- monitoring Oct 24, 2017, 09:18 PM UTC
We've relocated several key services as we believe a small datacenter issue was causing intermittent connectivity issues. This seems to have resolved most issues, but we are monitoring to make sure that remains the case. If you are still experiencing any issues as of this update, please contact [email protected].
- resolved Oct 24, 2017, 10:41 PM UTC
All systems continue to run normally.