Fitabase incident
Fitbit real-time data/sync notifications not being sent to Fitabase
Fitabase experienced a major incident on August 9, 2019 affecting Fitbit Syncing, lasting 2h 38m. The incident has been resolved; the full update timeline is below.
Affected components
Fitbit Syncing
Update timeline
- identified Aug 09, 2019, 04:35 PM UTC
Fitbit real-time data/sync notifications are temporarily not being sent to Fitabase due to a Fitbit incident documented here: https://www.fitbitstatus.com/incidents/z11vpy3z5qv8 Fitabase continues to be available however data availability/data capture may be temporarily delayed.
- identified Aug 09, 2019, 06:52 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Aug 09, 2019, 06:53 PM UTC
A fix has been implemented on Fitbit's side and we are monitoring results.
- resolved Aug 09, 2019, 07:13 PM UTC
Fitbit has resolved the issue on their side and Fitabase is now receiving Fitbit subscription notifications again.