Fitabase experienced a minor incident on March 3, 2021 affecting Web App and Fitbit Syncing, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppFitbit Syncing
Update timeline
- investigating Mar 03, 2021, 03:21 PM UTC
We're monitoring high error rates and data syncing delays from the Fitbit API. Our backend systems will queue up and re-pull data once data connectivity rates improve. This may also cause some pages to load slowly on the Fitabase web app.
- investigating Mar 03, 2021, 03:48 PM UTC
Fitbit is currently investigating the issue. More info here: https://www.fitbitstatus.com/incidents/2dynx3w12x7c
- resolved Mar 03, 2021, 07:28 PM UTC
The Fitbit outage has been resolved. Our systems are caught up processing all data that was delayed during the outage.