Fitabase experienced a minor incident on July 6, 2021 affecting Fitbit Syncing, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Fitbit Syncing
Update timeline
- investigating Jul 06, 2021, 10:10 PM UTC
We're monitoring high error rates and data syncing delays from the Fitbit API. Our backend systems will queue up and re-pull data once data connectivity rates improve.
- investigating Jul 06, 2021, 11:58 PM UTC
We are continuing to investigate this issue.
- resolved Jul 06, 2021, 11:59 PM UTC
The Fitbit incident has been resolved. Our systems are caught up processing all data that was delayed during the outage.