Fitabase experienced a minor incident on November 16, 2021 affecting Web App and Fitbit Syncing and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Web AppFitbit SyncingAPI
Update timeline
- identified Nov 16, 2021, 06:09 PM UTC
Our monitoring systems have alerted us that the Fitbit API is partially unresponsive and returning error codes on a significant number of retried calls. Data flow in to Fitabase is delayed. We'll continue to monitor and retry all previously unsuccessful calls once we see a stabilization trend.
- resolved Nov 16, 2021, 06:39 PM UTC
The issue appears to have resolved and Fitabase's queues are now caught up. Fitbit's status page is providing additional details as well here: https://www.fitbitstatus.com/incidents/27d0hy4916dt