Fitabase incident

Fitbit API outage may cause data delays

Minor Resolved View vendor source →

Fitabase experienced a minor incident on March 21, 2022 affecting Fitbit Syncing and API, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2022, 07:44 PM UTC
Resolved
Mar 21, 2022, 10:56 PM UTC
Duration
3h 12m
Detected by Pingoru
Mar 21, 2022, 07:44 PM UTC

Affected components

Fitbit SyncingAPI

Update timeline

  1. identified Mar 21, 2022, 07:44 PM UTC

    Fitbit is aware of an issue that's causing degraded performance for their integration and syncing services. More info here: https://www.fitbitstatus.com/incidents/78vcd4bx2rnl Fitabase continues to be available however data availability/data capture may be temporarily delayed.

  2. monitoring Mar 21, 2022, 09:20 PM UTC

    Fitbit implemented a fix and are monitoring the results.

  3. resolved Mar 21, 2022, 10:56 PM UTC

    Fitbit has resolved the issue and Fitabase is now catching up with data synced during the outage. We will continue to monitor.