Fitabase experienced a minor incident on July 21, 2022 affecting Fitbit Syncing, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 21, 2022, 06:20 PM UTC
Our monitoring systems have alerted us that the Fitbit API is partially unresponsive and returning error responses on a significant number of retried calls. Data flow into Fitabase is delayed. We will continue to monitor, and will retry all previously unsuccessful calls once we see a stabilization trend.
- investigating Jul 21, 2022, 07:27 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 21, 2022, 07:30 PM UTC
Fitbit has identified the issue with their API and implemented a fix. We are continuing to monitor as our system works to pull delayed data.
- resolved Jul 21, 2022, 08:33 PM UTC
The Fitbit incident has been resolved. Our systems are caught up processing all data that was delayed during the outage.