Fitabase incident

Fitbit API issue causing data delays

Minor Resolved View vendor source →

Fitabase experienced a minor incident on November 21, 2022 affecting Fitbit Syncing, lasting 6h 5m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2022, 09:41 PM UTC
Resolved
Nov 22, 2022, 03:47 AM UTC
Duration
6h 5m
Detected by Pingoru
Nov 21, 2022, 09:41 PM UTC

Affected components

Fitbit Syncing

Update timeline

  1. investigating Nov 21, 2022, 09:41 PM UTC

    Our monitoring systems have alerted us that the Fitbit API is partially unresponsive and returning error responses on a significant number of calls. Data flow into Fitabase is delayed. We will continue to monitor, and will retry all previously unsuccessful calls once we see a stabilization trend.

  2. resolved Nov 22, 2022, 03:47 AM UTC

    The widespread Fitbit API outage has been resolved. Our systems have finished processing all data that was delayed during the outage.