Fitabase incident

Data delays as we work through queued profile.

Minor Resolved View vendor source →

Fitabase experienced a minor incident on April 13, 2024 affecting Fitbit Syncing, lasting 4d 1h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2024, 03:52 PM UTC
Resolved
Apr 17, 2024, 05:30 PM UTC
Duration
4d 1h
Detected by Pingoru
Apr 13, 2024, 03:52 PM UTC

Affected components

Fitbit Syncing

Update timeline

  1. identified Apr 13, 2024, 03:52 PM UTC

    We are continuing to identify and monitor a large backlog of data that is currently slowly being processed into Fitabase. We ask customers not to initiate any large data backpulls if possible while this incident is live.

  2. resolved Apr 17, 2024, 05:30 PM UTC

    This issue is resolved and Fitabase is caught up syncing all delayed data.