Fitabase Outage History

Fitabase had 4 outages in the last 2 years totaling 18h 3m of downtime — averaging 0.2 incidents per month.

There were 4 Fitabase outages since June 12, 2025 totaling 18h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fitabase.com

Major April 29, 2026

High rate of errors and connection failures to Fitbit API

Detected by Pingoru: Apr 29, 2026, 02:20 PM UTC
Resolved: Apr 30, 2026, 02:24 AM UTC
Duration: 12h 3m

Affected: Web AppFitbit SyncingAPI

Timeline · 2 updates

identified Apr 29, 2026, 02:20 PM UTC

Fitabase is temporarily unable to connect with the Fitbit API for many profiles. We're working with our engineering contacts at Google / Fitbit to help identify the issue.
resolved Apr 30, 2026, 02:24 AM UTC

The issue has been resolved. Today we worked closely with the team at Google to identify the issue and once it was resolved, we re-queued data pulls into Fitabase. That has now completed. Any profiles connected during the outage should now have missing data filled in.

Read the full incident report →

Major February 7, 2026

Partial Outage Due to Latency in our Azure Storage Accounts

Detected by Pingoru: Feb 07, 2026, 10:17 AM UTC
Resolved: Feb 07, 2026, 10:44 AM UTC
Duration: 27m

Affected: Web AppFitbit SyncingAPI

Timeline · 2 updates

monitoring Feb 07, 2026, 10:17 AM UTC

We are currently seeing data delays and intermittent site loading issues. The issue lasted for about 1 hour and appears to be resolving. The underlying Azure Storage account service has been identified and Microsoft has acknowledged the issue and is actively working to resolve it.
resolved Feb 07, 2026, 10:44 AM UTC

This incident has been resolved and we will continue to monitor.

Read the full incident report →

Major July 17, 2025

Major Fitbit Outage

Detected by Pingoru: Jul 17, 2025, 12:43 PM UTC
Resolved: Jul 17, 2025, 04:58 PM UTC
Duration: 4h 15m

Affected: Web AppFitbit SyncingAPI

Timeline · 2 updates

investigating Jul 17, 2025, 12:43 PM UTC

Fitbit is currently investigating a major outage in their system.
resolved Jul 17, 2025, 04:58 PM UTC

Fitbit has resolved the issue. We have confirmed data is flowing successfully through our system.

Read the full incident report →

Major June 12, 2025

Fitbit Services - Widespread incident across Fitbit services

Detected by Pingoru: Jun 12, 2025, 08:27 PM UTC
Resolved: Jun 12, 2025, 09:44 PM UTC
Duration: 1h 17m

Affected: Fitbit Syncing

Timeline · 2 updates

identified Jun 12, 2025, 08:27 PM UTC

Widespread incident across Fitbit services. See https://status.fitbit.com/incidents/bi5hhNWfdtHvtr28qA8u for more details and updates.
resolved Jun 12, 2025, 09:44 PM UTC

Google reports that Fitbit services have been restored: https://status.fitbit.com/incidents/bi5hhNWfdtHvtr28qA8u

Read the full incident report →