Fitabase incident

Delays in data pull and connecting devices due to Fitbit outage

Minor Resolved View vendor source →

Fitabase experienced a minor incident on January 8, 2019 affecting Web App and Fitbit Syncing and 1 more component, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2019, 02:31 AM UTC
Resolved
Jan 08, 2019, 04:32 AM UTC
Duration
2h 1m
Detected by Pingoru
Jan 08, 2019, 02:31 AM UTC

Affected components

Web AppFitbit SyncingAPI

Update timeline

  1. identified Jan 08, 2019, 02:31 AM UTC

    Some data sync and connection features of Fitabase are temporarily unable to complete because of an underlying Fitbit API outage documented here: https://www.fitbitstatus.com/incidents/rhvw15qxtmmg

  2. resolved Jan 08, 2019, 04:32 AM UTC

    Fitbit’s API has resumed normal operation and Fitabase is ingesting data again.