Fitabase incident

Delayed completion of batch exports

Minor Resolved View vendor source →

Fitabase experienced a minor incident on September 20, 2019 affecting Web App and API, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2019, 01:01 PM UTC
Resolved
Sep 20, 2019, 02:54 PM UTC
Duration
1h 52m
Detected by Pingoru
Sep 20, 2019, 01:01 PM UTC

Affected components

Web AppAPI

Update timeline

  1. identified Sep 20, 2019, 01:01 PM UTC

    We've identified and are in the process of mitigating a slow down of the batch exports. A backlog of exports are currently working through the system and we'll update here when the backlog is clear.

  2. resolved Sep 20, 2019, 02:54 PM UTC

    All exports should have caught up and we will continue to monitor the batch export subsystem closely.