Fitabase experienced a minor incident on October 30, 2024 affecting Fitbit Syncing, lasting 160d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Fitbit Syncing
Update timeline
- investigating Oct 30, 2024, 09:03 PM UTC
The Fitbit API is experiencing an issue that has resulted in Fitabase being unable to retrieve minute-level steps data today (10/30). Fitbit is aware of the issue and investigating. We will update this incident with more information as it becomes available.
- monitoring Nov 05, 2024, 05:41 PM UTC
A fix has been implemented 11/01 that resolved the issue of retrieving data. We are monitoring the fix and implementing a solution for any profiles that were affected by the issue.
- resolved Apr 09, 2025, 08:24 PM UTC
This incident has been resolved.