Fitabase incident

A select set of Fitbit profiles have missing data

Minor Resolved View vendor source →

Fitabase experienced a minor incident on September 13, 2024 affecting Fitbit Syncing, lasting 207d 22h. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2024, 09:27 PM UTC
Resolved
Apr 09, 2025, 08:25 PM UTC
Duration
207d 22h
Detected by Pingoru
Sep 13, 2024, 09:27 PM UTC

Affected components

Fitbit Syncing

Update timeline

  1. identified Sep 13, 2024, 09:27 PM UTC

    We're aware that after the partial outage last week, a few profiles have missing data within a few key daily value fields. We are working to fully identify the affected profiles, working with Fitbit's team, and once fully scoped we will backfill missing values of affected profiles.

  2. identified Apr 09, 2025, 08:25 PM UTC

    This incident has been resolved.

  3. resolved Apr 09, 2025, 08:25 PM UTC

    This incident has been resolved.