First Orion incident
Slow Loading and Response Times -- AWS Outage
First Orion experienced a notice incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 20, 2025, 08:03 PM UTC
We are aware of an ongoing incident affecting our Branded Calling services caused by an outage with our cloud provider, AWS. All systems are currently operational, but users might experience slower loading and response times within the First Orion ecosystem. AWS is working hard to restore all affected services.