First Orion incident

First Orion Call Authentication issue

Major Resolved View vendor source →

First Orion experienced a major incident on November 12, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 06:51 PM UTC
Resolved
Nov 12, 2025, 03:00 AM UTC
Duration
—
Detected by Pingoru
Nov 12, 2025, 06:51 PM UTC

Update timeline

  1. resolved Nov 12, 2025, 06:51 PM UTC

    On November 11th, scheduled maintenance took place to update infrastructure that supports our end-to-end Call Authentication with SIP solution. Service was impacted resulting in First Orion to not process calls received as expected. The service was restored on Wednesday, November 12th.