Firezone incident

Relay channel binds conflicting for some Gateways

Notice Resolved View vendor source →

Firezone experienced a notice incident on February 25, 2026 affecting Relay Servers, lasting 12h 3m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 06:32 PM UTC
Resolved
Feb 26, 2026, 06:35 AM UTC
Duration
12h 3m
Detected by Pingoru
Feb 25, 2026, 06:32 PM UTC

Affected components

Relay Servers

Update timeline

  1. investigating Feb 25, 2026, 06:32 PM UTC

    We are currently investigating logs regarding failed channel bindings for some Gateways.

  2. resolved Feb 26, 2026, 06:35 AM UTC

    The issue turned out to be a misbehaving NAT device between some customer Gateways and our Relay servers and not an issue in Firezone's infrastructure specifically.