FireNet experienced a notice incident on September 21, 2017, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 21, 2017, 10:05 AM UTC
Start Date: 21st September 19:22 AEST End Date: 21st September 19:58 AEST A network outage occurred in Victoria that affected some fibre servcies which has been resolved. During this time, Customers would of noticed packet loss and internet reach-ability issues. The source of the issue looks to be an upstream supplier fault with a network device which had failed. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050