FireNet incident

Fixed Point Wireless degraded performance in VIC

Minor Resolved View vendor source →

FireNet experienced a minor incident on November 28, 2017, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2017, 03:39 AM UTC
Resolved
Nov 28, 2017, 04:02 AM UTC
Duration
22m
Detected by Pingoru
Nov 28, 2017, 03:39 AM UTC

Update timeline

  1. identified Nov 28, 2017, 03:39 AM UTC

    We have identified that a number of Fixed Point Wireless services in Point Cook, Laverton and Sunshine West Victoria are experiencing degraded performance. Our carrier is currently investigating the issue. Further updates to follow. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050

  2. resolved Nov 28, 2017, 04:02 AM UTC

    We have been advised that the carrier has resolved this issue. We can see that service performance has returned to normal.