FireNet incident

Fixed Point Wireless outage in Melbourne Metro Area

Minor Resolved View vendor source →

FireNet experienced a minor incident on December 19, 2017, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2017, 08:28 PM UTC
Resolved
Dec 19, 2017, 09:50 PM UTC
Duration
1h 21m
Detected by Pingoru
Dec 19, 2017, 08:28 PM UTC

Update timeline

  1. investigating Dec 19, 2017, 08:28 PM UTC

    We have identified that a number of Fixed Point Wireless services in the Melbourne Metro Area are experiencing a network outage. Severe weather from Tuesday has caused disruptions. Our Fixed Point Wireless carrier is investigating. Further updates to follow.

  2. investigating Dec 19, 2017, 09:05 PM UTC

    Update: Our Carrier is organizing field resources to attend site. ETR to follow soon.

  3. investigating Dec 19, 2017, 09:21 PM UTC

    Update: Our carrier has confirmed that a transmission site has experienced a power outage. CityPower and PowerCore are working to restore power. Tech is in transit with a generator to restore power in the interim.

  4. resolved Dec 19, 2017, 09:50 PM UTC

    Update: Service has been restored by the carriers tech using temporary power.