FireNet incident

Hosted servers Outage (DNS, Hosted PBX and Web Hosting)

Notice Resolved View vendor source →

FireNet experienced a notice incident on March 18, 2018, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2018, 03:50 AM UTC
Resolved
Mar 18, 2018, 04:35 AM UTC
Duration
45m
Detected by Pingoru
Mar 18, 2018, 03:50 AM UTC

Update timeline

  1. identified Mar 18, 2018, 04:24 AM UTC

    We have identified a Hosted servers Outage (DNS, Hosted PBX and Web Hosting). We are currently investigating the issue. Further updates to follow. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050

  2. resolved Mar 18, 2018, 04:51 AM UTC

    Service has now appears now to be restored. Engineers have put a work around in place Customers may of noticed connectivity issues while core routers where rebooted to recover from fault No further issues should be experienced. FireNet apologises for any inconvienence.