FireNet experienced a major incident on July 2, 2018 affecting Metro Ethernet - Copper, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
Metro Ethernet - Copper
Update timeline
- identified Jul 02, 2018, 08:54 PM UTC
We have identified that a number Ethernet over Copper services in Victoria are experiencing an network outage. Our carrier is currently investigating the issue. Further updates to follow. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050
- resolved Jul 02, 2018, 09:02 PM UTC
All services have now been restored after carrier technicians resolved a power related issue.