FireNet incident

NSW Outage

Critical Resolved View vendor source →

FireNet experienced a critical incident on July 11, 2019 affecting IP Transit, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jul 11, 2019, 06:16 AM UTC
Resolved
Jul 11, 2019, 07:14 AM UTC
Duration
58m
Detected by Pingoru
Jul 11, 2019, 06:16 AM UTC

Affected components

IP Transit

Update timeline

  1. investigating Jul 11, 2019, 06:16 AM UTC

    FireNet Engineers have discovered a routing issue that is being investigated.

  2. identified Jul 11, 2019, 06:53 AM UTC

    Customer BGP sessions should now be re-establishing and back to normal. Traffic is still being shuffled to minimize impact. Works are still being performed.

  3. resolved Jul 11, 2019, 07:14 AM UTC

    Services have restored. A breakdown of the cause will be submitted once a full investigation has completed. If any customers are still having issues feel free to call through.