FireNet incident

SIP - Inbound call failures from Mobiles - National

Notice Resolved View vendor source →

FireNet experienced a notice incident on March 10, 2020 affecting Voice trunking and Hosted voice, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2020, 01:17 AM UTC
Resolved
Mar 11, 2020, 02:44 AM UTC
Duration
1d 1h
Detected by Pingoru
Mar 10, 2020, 01:17 AM UTC

Affected components

Voice trunkingHosted voice

Update timeline

  1. monitoring Mar 10, 2020, 01:17 AM UTC

    We have identified inbound mobile sources were still problematic after the carrier resolved the issue. We have been working on this with the upstream and they have now applied a fix to resolve this (12:10pm). This should now be resolved but we will be monitoring this for the rest of the day to confirm all is fixed.

  2. resolved Mar 11, 2020, 02:44 AM UTC

    This incident has been resolved.