FireNet experienced a major incident on November 11, 2020, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 11, 2020, 12:19 PM UTC
Some Sydney connections lost connectivity due to a hardware failure in a Sydney POP. Length of outage was 22 minutes as FireNet engineers re-routed traffic around the failed hardware. Network is back up and fully operational.
- postmortem Nov 11, 2020, 12:20 PM UTC
Length of outage was 22 minutes as FireNet engineers re-routed traffic around the failed hardware. Network is back up and fully operational.