FireNet experienced a notice incident on March 9, 2017, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 09, 2017, 05:57 AM UTC
Start Date: 9th March 2017, 16:21 AEDT End Date: 9th March 2017, 16:42 AEDT A network outage occurred in our Brisbane datacentre which has been resolved. During this time, Customers would of noticed an outage of up to 1 minute whilst traffic re-routed as well as Higher latency due to the alternate routes taken. The routes have failed-back and will be back to normal. The source of the issue looks to be an upstream supplier fault which caused this re-routing to occur. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050