FireNet experienced a notice incident on January 31, 2018, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 31, 2018, 12:11 AM UTC
Start Date: 10:38 31/01/2018 AEDT End Date: 10:50 31/01/2018 AEDT A network outage occurred in our Sydney Datacentre which has been resolved. During this time, Customers would of noticed an outage whilst traffic re-routed as well as Higher latency due to the alternate routes taken. The source of the issue looks to be an hardware issue and engineers are investigating further. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050