FireNet experienced a notice incident on August 10, 2018 affecting Co-location, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Co-location
Update timeline
- identified Aug 10, 2018, 08:28 AM UTC
Equinix IBX Site Staff reports a power disturbance and site engineers are investigating. This is only affecting single feed power devceis. Our carrier is currently investigating the issue. Further updates to follow. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050
- monitoring Aug 10, 2018, 10:02 AM UTC
Equinix Facility team restored issue with UPS and power resumed at 7:29 AEDT. We can see service as restored.
- resolved Aug 10, 2018, 11:14 AM UTC
This incident has been resolved.