FireNet incident

Carrier Network Outage - Sydney (Fibre Services)

Notice Resolved View vendor source →

FireNet experienced a notice incident on August 29, 2018 affecting Metro Ethernet - Fibre, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2018, 04:07 AM UTC
Resolved
Aug 29, 2018, 04:07 AM UTC
Duration
—
Detected by Pingoru
Aug 29, 2018, 04:07 AM UTC

Affected components

Metro Ethernet - Fibre

Update timeline

  1. resolved Aug 29, 2018, 04:07 AM UTC

    Start Date: Aug 29 13:31 End Date: Aug 29 13:39 A carrier network outage occurred in Sydney which affected some Fibre services. The outage has since been resolved. During this time, Customers would of noticed an outage of up to 10 minutes . The source of the issue was an upstream hardware fault. Please contact the FireNet NOC should you have any questions, comments, or concerns. Email: [email protected] Phone one of the following numbers: Australia: 1300 636 636 International customers please call +61 2 9397 7050