FireHydrant incident

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Critical Resolved View vendor source →

FireHydrant experienced a critical incident on June 12, 2025, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 06:22 PM UTC
Resolved
Jun 12, 2025, 08:36 PM UTC
Duration
2h 14m
Detected by Pingoru
Jun 12, 2025, 06:22 PM UTC

Update timeline

  1. investigating Jun 12, 2025, 06:22 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2025, 06:24 PM UTC

    The site is currently experiencing latency upon first loading the web ui. Slack users may also be experiencing latency using /fh new. Our underlying infrastructure provider is currently experiencing an incident. Please continue to refer back to this page for updates.

  3. investigating Jun 12, 2025, 06:33 PM UTC

    Our upstream infrastructure provider is having a global outage that is affecting our incident management product. Signals may experience some latency.

  4. investigating Jun 12, 2025, 06:49 PM UTC

    Our upstream provider is still reporting a global outage which is affecting web ui and Slack latency. We are working to actively mitigate the situation. Signals may experience some latency. You may follow along with Google's status page here: https://status.cloud.google.com/index.html

  5. resolved Jun 12, 2025, 08:36 PM UTC

    This incident has been resolved.