FireHydrant incident

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Critical Resolved View vendor source →

FireHydrant experienced a critical incident on July 31, 2025, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 07:00 PM UTC
Resolved
Jul 31, 2025, 07:18 PM UTC
Duration
18m
Detected by Pingoru
Jul 31, 2025, 07:00 PM UTC

Update timeline

  1. investigating Jul 31, 2025, 07:00 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2025, 07:00 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 31, 2025, 07:02 PM UTC

    We are currently issuing a rollback of suspect code which should resolve the issue. Firehydrant remains operational for Slack, API, and other vectors.

  4. identified Jul 31, 2025, 07:03 PM UTC

    We are currently issuing a rollback of suspect code which should resolve the issue. Firehydrant remains operational for Slack, API, and other vectors.

  5. monitoring Jul 31, 2025, 07:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Jul 31, 2025, 07:06 PM UTC

    We have deployed a solution and our team will continue to monitor for any regressions.

  7. resolved Jul 31, 2025, 07:18 PM UTC

    This incident has been resolved.