Firebolt incident

Authentication Service Maintenance - SSO Infrastructure Update

Minor Resolved View vendor source →

Firebolt experienced a minor incident on October 23, 2025 affecting Web Application and Tenant Account Creation, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 07:00 AM UTC
Resolved
Oct 23, 2025, 08:58 AM UTC
Duration
1h 57m
Detected by Pingoru
Oct 23, 2025, 07:00 AM UTC

Affected components

Web ApplicationTenant Account Creation

Update timeline

  1. identified Oct 23, 2025, 07:55 AM UTC

    We are performing a scheduled maintenance as part of our ongoing improvements to authentication and service account infrastructure. During this time, users may experience temporary login or registration interruptions (timeouts or brief sign-in errors). No action is required, and service account authentication will remain unaffected. Once the update is complete, all systems will resume normal operation.

  2. resolved Oct 23, 2025, 08:58 AM UTC

    The scheduled maintenance related to the SSO domain update has been successfully completed. All authentication and sign-in services are now fully operational, and no further interruptions are expected. Thank you for your patience during this maintenance window.