Firebolt incident

Logging into FIrebolt may fail

Critical Resolved View vendor source →

Firebolt experienced a critical incident on April 20, 2021 affecting Web Application, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 04:25 PM UTC
Resolved
Apr 20, 2021, 05:19 PM UTC
Duration
53m
Detected by Pingoru
Apr 20, 2021, 04:25 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Apr 20, 2021, 04:25 PM UTC

    We are currently investigating the issue. Log-in attempts can either fail or take significantly longer than usual.

  2. identified Apr 20, 2021, 05:03 PM UTC

    The issue has been identified and is being caused due to an Auth0 outage.

  3. monitoring Apr 20, 2021, 05:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 20, 2021, 05:19 PM UTC

    This incident has been resolved.