Firebolt incident

Logging into FIrebolt may fail

Critical Resolved View vendor source →

Firebolt experienced a critical incident on May 11, 2021 affecting Web Application and API, lasting 48m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 07:04 AM UTC
Resolved
May 11, 2021, 07:52 AM UTC
Duration
48m
Detected by Pingoru
May 11, 2021, 07:04 AM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. identified May 11, 2021, 07:04 AM UTC

    We’re experiencing an issue that causes high failure rates when attempting to log into Firebolt, either directly or through JDBC. If you run into a failed login attempt, please retry. Except for the login mechanism, all other aspects are fully functional. We are looking into it and will update once the issue is resolved.

  2. resolved May 11, 2021, 07:52 AM UTC

    The issue has been resolved and logins are now fully functional.