Firebolt incident

Engines may fail to start and stop

Major Resolved View vendor source →

Firebolt experienced a major incident on September 27, 2021 affecting EC2 and Engines, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2021, 08:30 AM UTC
Resolved
Sep 27, 2021, 12:13 PM UTC
Duration
3h 42m
Detected by Pingoru
Sep 27, 2021, 08:30 AM UTC

Affected components

EC2Engines

Update timeline

  1. investigating Sep 27, 2021, 08:30 AM UTC

    Engines may fail to start and stop due to issues on 3rd pary provider.

  2. identified Sep 27, 2021, 08:40 AM UTC

    The issue has been identified on AWS side. We are waiting for a complete recovery.

  3. monitoring Sep 27, 2021, 10:13 AM UTC

    The issue has been partially resolved and we are waiting on AWS to confirm full recovery.

  4. resolved Sep 27, 2021, 12:13 PM UTC

    The Incident has been resolved. Firebolt is fully operational.