Firebolt incident

Using Firebolt web application may fail

Critical Resolved View vendor source →

Firebolt experienced a critical incident on November 10, 2021 affecting Web Application, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 10, 2021, 10:17 AM UTC
Resolved
Nov 10, 2021, 10:23 AM UTC
Duration
6m
Detected by Pingoru
Nov 10, 2021, 10:17 AM UTC

Affected components

Web Application

Update timeline

  1. investigating Nov 10, 2021, 10:17 AM UTC

    We are currently investigating this issue.

  2. identified Nov 10, 2021, 10:22 AM UTC

    The issue affects customers located in the European region. A fix is in progress.

  3. resolved Nov 10, 2021, 10:23 AM UTC

    The issue has been resolved.