Firebolt incident

Accessing Firebolt web application may fail

Critical Resolved View vendor source →

Firebolt experienced a critical incident on December 7, 2021 affecting Web Application, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 10:57 AM UTC
Resolved
Dec 07, 2021, 11:00 AM UTC
Duration
3m
Detected by Pingoru
Dec 07, 2021, 10:57 AM UTC

Affected components

Web Application

Update timeline

  1. monitoring Dec 07, 2021, 10:57 AM UTC

    Due to some DNS configuration changes between 12:21 - 12:45 (Israel time) accessing Firebolt's UI could fail. The issue has been identified and a fix is being rolled out to the field. All running workloads and engine operations are not affected.

  2. resolved Dec 07, 2021, 11:00 AM UTC

    The incident has been resolved. Users still experiencing issues should clear their local DNS cache.