Firebolt incident

Loading databases could fail

Critical Resolved View vendor source →

Firebolt experienced a critical incident on January 24, 2022 affecting Web Application and API and 1 more component, lasting 4h. The incident has been resolved; the full update timeline is below.

Started
Jan 24, 2022, 09:24 AM UTC
Resolved
Jan 24, 2022, 01:25 PM UTC
Duration
4h
Detected by Pingoru
Jan 24, 2022, 09:24 AM UTC

Affected components

Web ApplicationAPIEnginesDatabases

Update timeline

  1. investigating Jan 24, 2022, 09:24 AM UTC

    We have a general issue with loading databases, you may not be able to connect to your databases from the UI, it may also affect requests from the API. Our engineers are working to resolve it soon, and we will update once resolved.

  2. identified Jan 24, 2022, 11:11 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 24, 2022, 01:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 24, 2022, 01:25 PM UTC

    This incident has been resolved.