Firebolt incident

Login issue

Major Resolved View vendor source →

Firebolt experienced a major incident on May 25, 2022 affecting Web Application and API, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2022, 04:38 PM UTC
Resolved
May 25, 2022, 05:50 PM UTC
Duration
1h 11m
Detected by Pingoru
May 25, 2022, 04:38 PM UTC

Affected components

Web ApplicationAPI

Update timeline

  1. investigating May 25, 2022, 04:38 PM UTC

    We are experiencing transient issues logging in which we are investigating.

  2. identified May 25, 2022, 05:03 PM UTC

    We have identified the immediate cause and all the systems are back to normal, the issue still may happen, we are implementing a long term fix.

  3. resolved May 25, 2022, 05:50 PM UTC

    Services are back to normal