Firebolt incident

Engines fail to start in US-EAST-1

Major Resolved View vendor source →

Firebolt experienced a major incident on November 14, 2022 affecting Engines, lasting 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2022, 10:55 AM UTC
Resolved
Nov 14, 2022, 11:54 AM UTC
Duration
59m
Detected by Pingoru
Nov 14, 2022, 10:55 AM UTC

Affected components

Engines

Update timeline

  1. investigating Nov 14, 2022, 10:55 AM UTC

    We are experiencing an issue with turning on engines in us-east-1, we are taking care of the issue and will update soon about an estimated time of resolution.

  2. identified Nov 14, 2022, 11:17 AM UTC

    We have identified and are implementing a fix, we believe the process should take 30minutes - 1hour. Will keep you posted in 30 minutes.

  3. monitoring Nov 14, 2022, 11:41 AM UTC

    The fix has been done successfully and we are now testing it to ensure the efficacy. Engines can turn on normally.

  4. resolved Nov 14, 2022, 11:54 AM UTC

    This incident has been resolved.