Firebolt incident

AWS Outage affecting Start/Stop Engines

Minor Resolved View vendor source →

Firebolt experienced a minor incident on June 13, 2023 affecting Engines, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 09:20 PM UTC
Resolved
Jun 13, 2023, 09:37 PM UTC
Duration
16m
Detected by Pingoru
Jun 13, 2023, 09:20 PM UTC

Affected components

Engines

Update timeline

  1. identified Jun 13, 2023, 09:20 PM UTC

    Several AWS services are experiencing issues. Because of this, Firebolt engines are not able to Start. Also, engines that are Stopped will be in Stopping status for a period of time, and then report Failed Stopping. They are effectively stopped and no longer running. We are monitoring updates from AWS.

  2. resolved Jun 13, 2023, 09:37 PM UTC

    AWS has announced all services are restored, although there is a backlog of requests in their services. We are seeing engines start and stop succesfully, although it may take longer than usual for a few hours.