Firebolt incident

Potential access issue to the UI.

Critical Resolved View vendor source →

Firebolt experienced a critical incident on August 2, 2023 affecting Web Application, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 12:25 PM UTC
Resolved
Aug 02, 2023, 01:00 PM UTC
Duration
35m
Detected by Pingoru
Aug 02, 2023, 12:25 PM UTC

Affected components

Web Application

Update timeline

  1. investigating Aug 02, 2023, 12:25 PM UTC

    We're currently encountering a UI problem that could impact UI accessibility. However, programmatic access remains unaffected and functions as expected.

  2. investigating Aug 02, 2023, 12:39 PM UTC

    The ongoing issue might also affect programmatic connections to Firebolt. Our engineering team is dedicatedly working on fixing the issue, and we anticipate a resolution within the next 15 minutes.

  3. monitoring Aug 02, 2023, 12:49 PM UTC

    The issue has been successfully resolved. Our engineering teams is actively monitoring the system to ensure everything remains stable. In case you experience any additional issue, please don't hesitate to reach out.

  4. resolved Aug 02, 2023, 01:00 PM UTC

    The system is back to a stable state. All services are operating as expected.