Firebolt incident

Incident Impacting Engine Start and Ingest Process

Major Resolved View vendor source →

Firebolt experienced a major incident on June 21, 2024 affecting Engines, lasting 2h 54m. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2024, 06:42 AM UTC
Resolved
Jun 21, 2024, 09:36 AM UTC
Duration
2h 54m
Detected by Pingoru
Jun 21, 2024, 06:42 AM UTC

Affected components

Engines

Update timeline

  1. investigating Jun 21, 2024, 09:33 AM UTC

    We experienced an incident that caused the engine not to start and also impacted the ingest process. Issue started at Fri Jun 21 2024 06:42:13

  2. investigating Jun 21, 2024, 09:34 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 21, 2024, 09:35 AM UTC

    Our engineering team has identified and resolved the issue, and we are currently monitoring the situation to ensure stability. Issue solved at Fri Jun 21 2024 08:41:36 GMT+0200

  4. monitoring Jun 21, 2024, 09:36 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 21, 2024, 09:36 AM UTC

    This incident has been resolved.