Firebolt experienced a major incident on January 22, 2025 affecting Web Application and API and 1 more component, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 22, 2025, 07:22 PM UTC
We’re currently experiencing an unplanned service outage that impacts the US-EAST-1 region only. As a result, you may encounter issues accessing the Develop space and receiving API call responses listing engines and accounts. Our team is actively investigating the issue and working toward a resolution. We understand the inconvenience this may cause and appreciate your patience. We will be updating the Statuspage with new information at the latest every 15 minutes.
- investigating Jan 22, 2025, 07:23 PM UTC
We are continuing to investigate this issue.
- identified Jan 22, 2025, 07:30 PM UTC
We have identified the root cause of the issue and are making significant progress toward resolving it.
- identified Jan 22, 2025, 07:53 PM UTC
We are still experiencing the issue and are actively working on a resolution. To clarify the impact: - You will not be able to start engines or - you will not be able to use the USE ENGINE command. However, if you already have a running engine, queries should execute as expected. We apologize for the inconvenience and appreciate your patience as we work to resolve this as quickly as possible.
- identified Jan 22, 2025, 08:32 PM UTC
We are continuing to work toward a resolution and will provide an update as soon as operations are fully restored.
- monitoring Jan 22, 2025, 08:41 PM UTC
We’ve deployed a fix, and the situation is showing signs of improvement. We are monitoring closely as we wait for operations to stabilize further.
- resolved Jan 22, 2025, 08:58 PM UTC
The issue is now fully resolved and services are fully operational.