Firebolt experienced a major incident on January 31, 2025 affecting Web Application and API, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationAPI
Update timeline
- investigating Jan 31, 2025, 12:23 AM UTC
Access to Firebolt V2 via the UI is temporarily down, and we are actively investigating. All other operations and access to Firebolt data are unaffected (programmatic access through SDKs and connectors, for example).
- investigating Jan 31, 2025, 12:42 AM UTC
We are continuing to investigate the UI access issue. It is possible that programmatic access may be impacted should a user token expire.
- investigating Jan 31, 2025, 01:15 AM UTC
Firebolt V2 UI and possible programmatic access issues have been resolved. Full operation has been restored.
- resolved Jan 31, 2025, 01:29 AM UTC
This incident has been resolved.