Fireblocks incident

FB462U: Intermittent delays with Polkadot (DOT) outgoing transactions

Minor Resolved View vendor source →

Fireblocks experienced a minor incident on November 17, 2025 affecting Polkadot, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 02:30 PM UTC
Resolved
Nov 17, 2025, 04:41 PM UTC
Duration
2h 11m
Detected by Pingoru
Nov 17, 2025, 02:30 PM UTC

Affected components

Polkadot

Update timeline

  1. identified Nov 17, 2025, 04:26 PM UTC

    Our Polkadot transaction processing infrastructure is currently experiencing an issue that is causing delays in finalizing transaction statuses. As a result, some outgoing transactions may fail with an “Internal Error.” We are actively investigating this issue.

  2. monitoring Nov 17, 2025, 04:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 17, 2025, 04:41 PM UTC

    This incident has been resolved.