Fireblocks incident

FB463U: Issues with outgoing transactions and web console access due to Cloudflare outage

Major Resolved View vendor source →

Fireblocks experienced a major incident on November 18, 2025 affecting Transactions engine and Web console, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 11:40 AM UTC
Resolved
Nov 18, 2025, 12:12 PM UTC
Duration
32m
Detected by Pingoru
Nov 18, 2025, 11:40 AM UTC

Affected components

Transactions engineWeb console

Update timeline

  1. investigating Nov 18, 2025, 11:44 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 11:46 AM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 11:49 AM UTC

    Our transaction processing infrastructure is currently experiencing an issue that is causing delays in finalizing transaction status and login issues to the console. We are actively investigating this issue.

  4. identified Nov 18, 2025, 11:52 AM UTC

    Due to a Cloudflare System outage, we're currently experiencing an issue that is causing delays in finalizing transaction status and login issues to the console. For further information, please refer to: https://www.cloudflarestatus.com/

  5. identified Nov 18, 2025, 12:15 PM UTC

    Due to a Cloudflare System outage, we're currently experiencing an issue that is causing login issues to the console. For further information, please refer to: https://www.cloudflarestatus.com/

  6. monitoring Nov 18, 2025, 12:16 PM UTC

    We are currently monitoring to ensure the Cloudflare-related issue is fully resolved. For further information, please refer to: https://www.cloudflarestatus.com/

  7. monitoring Nov 18, 2025, 12:22 PM UTC

    We are currently monitoring to ensure the Cloudflare-related issue is fully resolved. For further information, please refer to: https://www.cloudflarestatus.com/

  8. resolved Nov 18, 2025, 12:25 PM UTC

    Please note that while the issues with outgoing transactions have been resolved, you may still experience intermittent issues with Web Console access. If this occurs, please try accessing the console again.