Fireblocks incident

FB497U: Issue with outgoing transactions

Minor Resolved View vendor source →
Started
Mar 07, 2026, 10:12 AM UTC
Resolved
Mar 07, 2026, 10:00 PM UTC
Duration
11h 47m
Detected by Pingoru
Mar 07, 2026, 10:12 AM UTC

Affected components

Transactions engine

Update timeline

  1. investigating Mar 07, 2026, 10:12 AM UTC

    Our transaction processing infrastructure is currently experiencing an issue causing with finalizing transactions. Symptoms include outgoing transactions remaining in a proseccing states. We are investigating the issue.

  2. investigating Mar 07, 2026, 10:14 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 07, 2026, 10:16 AM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 07, 2026, 10:30 AM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 07, 2026, 10:30 AM UTC

    We are continuing to investigate this issue.

  6. identified Mar 07, 2026, 03:32 PM UTC

    The issue has been identified and a fix is being implemented.

  7. monitoring Mar 07, 2026, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. monitoring Mar 07, 2026, 04:01 PM UTC

    We are continuing to monitor for any further issues.

  9. resolved Mar 07, 2026, 04:24 PM UTC

    This incident has been resolved. The root cause was a major service disruption from Amazon Route53 https://health.aws.amazon.com/health/status

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