Fireblocks incident

FB509U: Intermittent Issues with API timeout {Error codes 500}

Minor Resolved View vendor source →

Fireblocks experienced a minor incident on April 6, 2026 affecting API, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2026, 01:54 PM UTC
Resolved
Apr 06, 2026, 02:01 PM UTC
Duration
6m
Detected by Pingoru
Apr 06, 2026, 01:54 PM UTC

Affected components

API

Update timeline

  1. investigating Apr 06, 2026, 01:46 PM UTC

    Our API infrastructure is currently experiencing an issue which is causing timeout or errors while calling the API endpoints. We are actively investigating this issue.

  2. investigating Apr 06, 2026, 01:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Apr 06, 2026, 01:53 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 06, 2026, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 06, 2026, 02:54 PM UTC

    This incident has been resolved.