Firebase incident

Inaccurate crash-free users and sessions percentages

Major Resolved

Firebase experienced a major incident on July 31, 2025 affecting Crashlytics and Crashlytics (global), lasting 8d 19h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 07:00 AM UTC
Resolved
Aug 09, 2025, 02:40 AM UTC
Duration
8d 19h
Detected by Pingoru
Jul 31, 2025, 07:00 AM UTC

Affected components

CrashlyticsCrashlytics (global)

Update timeline

  1. investigating Aug 08, 2025, 07:48 PM UTC

    We are investigating an issue that is causing inaccurate crash-free metrics to be displayed starting July 31st.

  2. resolved Aug 09, 2025, 03:16 AM UTC

    Crash-free metrics are now displaying normally.